Watch & Jewelry Repair FAQ | St. Louis Expert Services
Welcome to Watch Technicians’ FAQ for watch and jewelry repair in St. Louis. Our certified specialists answer common questions about watch batteries, luxury repairs, ring sizing, and jewelry maintenance. With locations in Creve Coeur, Chesterfield, and Des Peres, our master craftspeople provide same-day repairs with no appointments needed.
Watch Repair FAQ – St. Louis
Our St. Louis watch repair technicians service all types of timepieces—from luxury Swiss watches like Rolex, Omega, and TAG Heuer to everyday quartz models such as Seiko, Citizen, and Bulova. We also repair antique and vintage pieces and handle complex mechanical watch repairs using precision techniques.
If your watch has suddenly stopped functioning, you may need a battery replacement—which we offer as a same-day service at all our St. Louis locations. However, if you notice moisture under the crystal, irregular timekeeping, or unusual noises, it might require a complete service. Our free in-store assessment will determine the exact repair needs.
Watch battery replacement is typically completed within 15-30 minutes at all our St. Louis locations. We offer walk-in service with no appointment necessary, ensuring you get back on time quickly.
Opening a watch case may affect the water resistance seals; however, our technicians ensure your watch is properly resealed and perform a water resistance test after battery replacement to maintain its protection.
We provide varying warranty periods based on the repair type. For example, our Premium Battery Care Plan covers a 5-year warranty while our mechanical repairs and parts replacements generally come with a 1-year warranty. All warranties start the day you pick up your repaired watch.
Jewelry Repair FAQ – St. Louis
Our comprehensive jewelry repair services include ring sizing, chain repair, clasp replacement, stone setting, prong repair, rhodium plating, and custom jewelry redesign. Our skilled jewelers work with all precious metals including gold, silver, platinum, and titanium.
Yes, our expert jewelers carefully resize rings while maintaining their design integrity. Whether the ring needs to be sized up or down, we use precise techniques that keep your ring’s appearance and durability intact.
Yes, we provide complete gemstone replacement and professional stone setting services. We can source matching diamonds or colored gemstones for your existing pieces or even upgrade your jewelry. Our jewelers excel in various setting techniques, including prong, channel, bezel, and pavé settings.
Absolutely. Our jewelry restoration specialists excel at reviving vintage and heirloom pieces. We preserve the character and craftsmanship of your antique jewelry while performing necessary repairs to ensure they can be worn safely and enjoyed for years to come.
For jewelry repairs, we offer warranty periods ranging from 30 to 90 days depending on the service performed (for example, stone setting and crown repairs have a 30-day warranty, while other repairs might have a 90-day warranty). The warranty begins on the day you pick up your repaired item.
How should I care for my watch between services?
To maintain your watch’s condition and preserve your warranty coverage:
- Store your watch in a safe place when not wearing it
- Keep your watch away from strong magnetic fields
- Avoid exposing your watch to chemicals, including perfumes and cleaning products
- Have water resistance tested annually if worn near water
- Clean your watch regularly with a soft, dry cloth
How should I care for my jewelry after repair?
To maximize the lifespan of your jewelry repairs:
- Store jewelry pieces separately to prevent scratching
- Remove jewelry before swimming, showering, or using chemicals
- Clean fine jewelry with appropriate methods for the specific materials
- Have prongs and settings checked periodically, especially for frequently worn pieces
Still Have Questions?
Our expert technicians are ready to help with all your watch repair and jewelry repair needs at any of our convenient St. Louis locations. No appointments are needed—simply visit during our business hours or contact us directly for specific inquiries.
For more information about our complete range of services, visit our Watch Repair Services and Jewelry Repair Services pages.
