Most frequent questions and answers
No. All estimates are free of charge, for jewelry, watches and clocks.
Depends on the ring design, are we going up or down, the width of the shank and material estimate will be provided during your consultation.
Mon-Friday before 3 pm same day, if after 3pm then next day unless there is an exception. We will always keep you updated when you come in.
Yes absolutely. We access all our diamonds at wholesale prices, which in the diamond industry makes a huge difference. If the diamond you want is not in stock we can have it the next day or so.
RHODIUM plating is free with each ring sizing or repair , RHODIUM is coating added after repair generally after ring sizing that protects and make your ring looks new & shiny again. We recommend plating your ring with RHODIUM once a year.
Check your prongs to make sure your diamond is secure. We recommend this every 6 months, prongs come loose due to wear and tear from every day use and our busy schedule. Let us make sure your ring is in good shape free of charge.
When it comes to precious material such as gold or silver its very soft and we use our hands consistently in contact during the day and after time you will start noticing the prongs that hold your diamonds either break completely or get smaller or bent, so your diamond or your ring will become looser and more likely to fall off or get damaged.
Everyday use and the elements makes your Jewelry look dull (not shiny ) stop by today for a free jewelry cleaning, ring, earrings or necklace, and have a quick consultation with our Jeweller for any questions you have about your precious jewelry.