Privacy Policy

1.The undersigned is the lawful owner of the timepiece and/or jewelry (“Item”) left in the possession of Fix Time LLC for repair; the Item is, to the best of the knowledge, information and belief of the undersigned, is not a counterfeit; that the Item is in need of repair to an extent and degree not specifically known to the undersigned at the time of the transfer of possession of the Item by the undersigned to Fix Time,

2.The undersigned acknowledges and agrees that any Item dropped off or shipped by the undersigned of the agent of the undersigned with Fix Time, LLC are in need of repair and Fix Time is not responsible for the condition of the Item at the time of the presentment of the Item to Fix Time, LLC; that Fix Time LLC’s technicians will examine each such timepiece after repair and notations will be made if issue(s) with the Item are identified and communicated directly with the undersigned at the time of in-person drop-off of the Item(s) or by email if the timepiece(s) are shipped to Fix Time, LLC.

3.All repair and restoration work for a timepiece or jewelry Item which exceeds in cost the sum of $1000 requires the undersigned to provide Fix Time, LLC a certificate of ownership or by providing a signed acknowledgement of ownership from the undersigned to Fix Time, LLC.

4.Fix Time LLC is not responsible for damage caused to Item after the undersigned recaptures possession of the item following repair of same by Fix Time, LLC.

5.Any claim arising out of, pertaining to or touching upon the Item shall be brought solely in the Circuit Court of the County of St. Louis, Missouri (“Court of Competent Jurisdiction”). A strict condition precedent to the filing of any such claim shall be the good faith participation by the undersigned in a confidential, non-binding mediation conducted by a mutually agreed upon mediation or, in the absence of any such agreement, such mediator as shall be appointed by the then presiding judge of the Court of Competent Jurisdiction.

6.In the event the undersigned makes a claim or sues Fix Time LLC in connection with the Item, the undersigned acknowledges that legal damages shall be limited to the lesser of the fair market value of the Item or $5000.00.

7.In the event suit is filed against Fix Time LLC by the undersigned and Fix Time LLC prevails in such legal action, Fix Time, LLC shall be entitled to recover from the undersigned the legal fees, costs and expenses incurred in defending said suit.

8.The foregoing terms shall be enforceable in both a court of law and a court of equity. Watch Technicians – Watch & Jewelry Repair Center

Agreement Between User and www.watchtechnicians.com

Welcome to www.watchtechnicians.com. The www.watchtechnicians.com website (the “Site”) is comprised of various web pages operated by Fix Time llc (“Watch Technicians”) www.watchtechnicians.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.watchtechnicians.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.watchtechnicians.com is an E-commerce Site. Watch Technicians repairs, polishes, engraves and sells watches, jewelry and accessories.

Electronic Communications

Visiting www.watchtechnicians.com or sending emails to Watch Technicians constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Watch Technicians is not responsible for third party access to your account that results from theft or misappropriation of your account. Watch Technicians and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Watch Technicians does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.watchtechnicians.com only with permission of a parent or guardian.

Links to Third Party Sites / Third Party Services

www.watchtechnicians.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Watch Technicians and Watch Technicians is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Watch Technicians is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Watch Technicians of the site or any association with its operators.
Certain services made available via www.watchtechnicians.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.watchtechnicians.com domain, you hereby acknowledge and consent that Watch Technicians may share such information and data with any third party with whom Watch Technicians has a contractual relationship to provide the requested product, service or functionality on behalf of www.watchtechnicians.com users and customers.

No Unlawful or Prohibited Use / Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.watchtechnicians.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Watch Technicians that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Watch Technicians or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Watch Technicians content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Watch Technicians and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Watch Technicians or our licencors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Watch Technicians from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Watch Technicians Content accessed through www.watchtechnicians.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Watch Technicians, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Watch Technicians reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Watch Technicians in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. WATCH TECHNICIANS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

WATCH TECHNICIANS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. WATCH TECHNICIANS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WATCH TECHNICIANS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WATCH TECHNICIANS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination / Access Restriction

Watch Technicians reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Missouri and you hereby consent to the exclusive jurisdiction and venue of courts in Missouri in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Watch Technicians as a result of this agreement or use of the Site. Watch Technicians’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Watch Technicians’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Watch Technicians with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Watch Technicians with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Watch Technicians with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Watch Technicians reserves the right, in its sole discretion, to change the Terms under which www.watchtechnicians.com is offered. The most current version of the Terms will supersede all previous versions. Watch Technicians encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Watch Technicians welcomes your questions or comments regarding the Terms: The Following is ONLY Applicable to Watch Repair.
Address:
Watch Technicians
On Craig & Olive, Next to Dierbergs
11483 Olive Blvd, Creve Coeur, MO 63141
Email: info@watchtechnicians.com
Telephone number: (314) 690-7568

Online Repair Form

In order to ensure service, the customer must agree to the terms and conditions stated on this site. The customer must fill out the online repair form available on our site at www.watchtechnicians.com/submit-a-repair/ and include with each watch sent. Limit one watch per repair form. We are not responsible for shipping and handling charges or for any damages or harm done to a watch during shipping. For special care instructions, special brands, or replica watches, please contact our customer service to discuss before proceeding.

Shipment Procedure

If the job estimate is not approved:
If work is not performed, the customer will be obligated to pay return shipping and insurance (a flat rate of $19.95 for watches at a value up to $5,000 and $29.95 for watches at a value over $5,000).
If the job estimate is approved:
If we agree on a job, return shipping is covered by us (Domestic addresses only).
Your finished watch will be returned to you via UPS, FedEx, or United States Postal Service with Adult Signature Required and insured for the value that the customer specified in the watch repair form.
We are not liable for watches that are lost, stolen or damaged during shipment to our facilities. In the unlikely event that a watch is lost, stolen or damaged from our facilities, we cannot refund the cost of repair. However, we insure all our packages through ParcelPro or the United States Postal Service, and you will be refunded the value of the watch as written by the customer in the watch repair form once your claim has been processed.
Watch Technicians carefully documents the condition of each watch upon arrival and departure for our records to ensure quality and to cover any liability of our workers.

Shipment Procedure

By sending item(s) for repair, customer agrees that Fix Time llc, its agents and representatives (“WT”) are accepting the item(s) solely for the purpose of repair. WT shall not be responsible for loss, damage, or theft of the item(s) unless due to WT’s sole negligence. Any damage or loss due to W\T’s sole negligence will be limited to the actual cost to repair or replace the item(s) of comparable value and is not to exceed the sum of $75.00 or such higher value as may be declared by customer in writing in advance. In no event will WT be liable for other damages, including loss of use, or other incidental or consequential damages. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to customer. Missouri law shall govern. All disputes shall be resolved in St Louis County, Missouri. In no event shall WT be responsible for items unpaid more than 60 days past notification of completion.

Limited Warranty and Exclusions 6-Month Warranty on Vintage Watches

All vintage watches repaired by Watch Technicians are covered by a 6-month limited warranty, beginning from the official repair completion date. Should you experience problems related to the repair done by Watch Technicians, you will need to return the watch to us so we can analyze and fix the problem.
The warranty only covers faulty repair or problems occurring as a result of the repair. It does not cover problems caused by normal wear and tear or by negligence on the part of the owner or if the owner opens, tampers with, or takes apart the watch.

1-Year Warranty on Modern Watches

• electrical components.
• winding and setting parts
• balance staff
• water damage, unless we have pressure certified the watch during the repair.
  

All modern watches repaired by Watch Technicians are covered by a 1-year limited warranty, beginning from the official repair completion date. Should you experience problems related to the repair done by Watch Technicians, you will need to return the watch to us so we can analyze and fix the problem.
The warranty only covers faulty repair or problems occurring as a result of the repair. It does not cover problems caused by normal wear and tear or by negligence on the part of the owner or if the owner opens, tampers with, or takes apart the watch.
Not covered by warranty:

Exclusions of Warranty – The following are not covered under any warranty:

• electrical components.
• winding and setting parts
• balance staff
• water damage, unless we have pressure certified the watch during the repair.
• Damage from Abuse, Neglect, Modification, Shock.
• Water Damage.
• Watch Bracelets and Watch Bands
• Crystals
• Crowns and Stems
• Balance Staffs
• Parts not replaced by Watch Technicians
• Repairs made by anyone other than Watch Technicians, opening of the watch by anoyone other than Watch Technicians
• Labor
• Damage caused by defective parts.

Water Resistance – We may pressure test your watch if that service is purchased and will verify that your watch passed the ISO standards for your watch before it has left Watch Technicians. We cannot guarantee water resistance after it leaves because we have no control over what might happen to the watch once it leaves Watch Technicians

What NOT to do With Your Watch – Doing any of the following will void your limited warranty and may severely damage your watch:

• Expose your watch to oils or solvents.
• Expose your watch to chemicals like Chlorine for pools and any other chemical.
• Shower with your watch on. Do not expose your watch to soapy, hot, high pressure water
• Wear your watch in a Hot Tub
• Wear your watch in a Sauna
• Leave your watch in the pocket of your clothes and then wash/dry your clothes.
• Run over the watch with your car.
• Leave the screw down crown unscrewed and then submerse the watch in any liquid.
• Operate any push buttons under water or when the watch is wet.
• Operate the crown on your watch while it is under water or wet.
• Try to open the watch to see what was done or what is wrong.
• Have a different company or watchmaker open your watch to see what is wrong or what was done.
• Subject your watch to extreme hard vibrations like when you pull start a chainsaw or lawn mower or any other kind of sudden hard shock.
• Note, that not even the original manufacturer will warranty your watch in any of these instances.

Cases Where Full Repair and Accuracy is Not Possible

There are certain cases that, even after everything is properly repaired by Watch Technicians, your watch may not be able to be regulated with a high level of accuracy. This is especially true with vintage watches, watches that have been neglected, severely damaged, or improperly repaired by another person or service, or not been properly kept or serviced prior to sending to Watch Technicians In this case, Watch Technicians will work with you to get the best possible results, so long as you’re willing to work with us.
All warranties are specified by the level of service you pay for, the condition of the watch, and the specifics that the watchmaker states in your emailed estimate. There are times when a watch can no longer be sealed for water resistance. When this is determined we will notify you either at the time the estimate is given or when the problem shows itself.

If a Problem Develops During the Warranty Period the Customer Must Contact Watch Technicians Within 24 Hours to Notify us of the Problem.

To notify Watch Technicians the customer must submit a Contact form. Failure to do this voids the warranty. After notifying Watch Technicians the watch then must be sent in for warranty repair as soon as is indicated by Watch Technicians. Failure to send the watch back within the specified time will void the warranty.
This warranty is only for the original repair service and does not extend past any warranty work performed. No further warranty is given after warranty repair is performed.

No Refunds Will be Given. No RePurchaser is Responsible for Shipping Charges in Both Directions.

No Other Warranties are Implied. Watch Technicians will not Honor any Verbal Warranties Implied or Expressed by its Employees. This Warranty is Subject to Change Without Notice.

Your Complete Warranty will be Provided When Your Watch is Returned to You. The Warranty on Your Specific Watch May Have Restrictions or Modifications Depending on Your Watch. The Warranty Provided with Your Watch Supersedes the Above Warranty.