Prong Repair

Revive. Restore. Reimagine.

Preserving the Integrity

Prongs are the unsung heroes of jewelry settings, and their functionality directly impacts the safety of your gemstones. Our service is designed to identify and address issues that arise from wear and tear. Whether it’s a loose stone or a prong that requires re-tipping, our skilled artisans will meticulously assess the prongs’ condition and recommend the appropriate course of action to ensure the stones are securely held in place.

Expert Care for Lasting Brilliance

Our team of experienced jewelers understands the significance of prong repair and replacement. We meticulously assess the condition of prongs and offer tailored solutions, from re-tipping to complete replacement. Our goal is to restore the integrity of your jewelry’s settings, preserving the original aesthetic and ensuring your gemstones remain safely in place. By entrusting us with your jewelry’s prong needs, you’re not only ensuring the physical longevity of your pieces but also maintaining the sentimental value and emotional connections they carry.

Our Locations

Each store is staffed with some of the industry’s best jewelry repair and watch repair professionals who provide superior quality services.

FAQ

Frequently Asked Questions

What types of jewelry and watches do you repair?

We repair a broad range of jewelry items including rings, necklaces, bracelets, and earrings. As for watches, we handle everything from luxury brands to everyday wear watches. Whether it’s a simple battery replacement or intricate restoration, we’ve got you covered.

Do you provide a warranty or guarantee for the repair services?

Absolutely! All our repair services come with specific warranty. If there’s any issue related to our repair within this period, we’ll rectify it at no additional cost.

How long will my repair take?

The repair timeline can vary based on the nature of the issue. However, most repairs are completed within few hours or a few days, We’ll provide a more accurate estimate once we assess the item.

How do you ensure the quality of the repairs?

Our technicians undergo rigorous training and are certified by leading institutions. We use state-of-the-art equipment and genuine parts to ensure the highest quality of repair. Each item goes through a thorough quality check before being returned.

How long have you been in the watch and jewelry repair business?

We’ve been proudly serving our community with top-notch repair services for over 20 years. Our team combines decades of expertise to ensure the best care for your items.

How do you determine the cost of a repair?

The cost is determined based on the complexity of the repair, the materials required, and labor involved. We always provide a detailed estimate before beginning any work to ensure transparency.

Do you offer mail-in repair services?

Yes, we offer a secure mail-in repair service. Simply send your item using our recommended packaging guidelines, and we’ll handle the rest. We’ll keep you updated at every step of the process.

How can I be sure my diamond or gemstone won’t be swapped?

We understand the sentimental and monetary value of your items. Our processes are designed to maintain utmost transparency. You can note any unique features of your gemstone before sending it in. Additionally, our facilities are under constant surveillance, ensuring the safety and integrity of your items.