ring with dark background

Ring Removal (Cut-OFF) Service

Revive. Restore. Reimagine.

The professional jewelers at Watch Technicians understand that circumstances beyond your control can leave your important jewelry a more permanent fixture than originally intended. Regardless of the reasoning behind it, their qualified technicians will create a plan to securely remove your precious piece.  

We think it’s important to understand the process so we’ve included our step-by-step procedure so you know you’re in good hands when working with Watch Technicians to safely remove your jewelry.

Expert Ring Removal or Cut Off and Repair Services: Your Comfort and Safety First

STEP 1: When you visit Watch Technicians, one of our professionals will begin by examining the ring on your finger to assess the best approach to removing it safely.  Your technician will take necessary precautions for your comfort and safety throughout the process, making sure they’re aware of allergies or sensitivities to materials that may need to be noted.

STEP 2: Before moving forward with removal, your technician will discuss potential repair options.  It may be suggested that your ring be repaired in its current form or, if necessary, be reshaped or resized after removal.  All associated costs, timeframes and an overview of the process will be explained in detail before work begins.

STEP 3: You will be required to sign a consent and liability waiver to show that you understand all that is involved and release technicians from any liability due to the nature of the procedure.  Your technician will also isolate the ring, covering adjacent skin with a protective barrier of either adhesive tape or plastic shield, to prevent any accidental injuries.

STEP 4: Your technician will then use techniques that minimize the risk of injury, working slowly and precisely to remove the ring from your finger utilizing specialized cutting tools to carefully cut through the ring material.

STEP 5: The technician will inspect the ring and assess any damage once it is successfully removed.  All findings will be discussed with you along with providing recommendations for repair, resizing and any associated costs, including cleaning, stone resetting or replating, as necessary.  Once they have your final approval, all repairs will be complete in a timely manner to ensure the ring is restored to its original condition.  The jewelers at Watch Technicians use great skill and precision to ensure the highest quality craftsmanship.

Upon completion of all repairs, your technician will reach out to you to collect your ring, go over the repair work and ensure that you are satisfied with their service.  

It’s important to remember that all processes explained above are a general outline and may vary due to specific circumstances, type of jewelry and policies for each. Your valuable pieces are invaluable to us as is your business.  Thank you for choosing Watch Technicians for all your watch and jewelry needs!

Our Locations

Each store is staffed with some of the industry’s best jewelry repair and watch repair professionals who provide superior quality services.

What types of jewelry and watches do you repair?

We repair a broad range of jewelry items including rings, necklaces, bracelets, and earrings. As for watches, we handle everything from luxury brands to everyday wear watches. Whether it’s a simple battery replacement or intricate restoration, we’ve got you covered.

Do you provide a warranty or guarantee for the repair services?

Absolutely! All our repair services come with specific warranty. If there’s any issue related to our repair within this period, we’ll rectify it at no additional cost.

How long will my repair take?

The repair timeline can vary based on the nature of the issue. However, most repairs are completed within few hours or a few days, We’ll provide a more accurate estimate once we assess the item.

How do you ensure the quality of the repairs?

Our technicians undergo rigorous training and are certified by leading institutions. We use state-of-the-art equipment and genuine parts to ensure the highest quality of repair. Each item goes through a thorough quality check before being returned.

How long have you been in the watch and jewelry repair business?

We’ve been proudly serving our community with top-notch repair services for over 20 years. Our team combines decades of expertise to ensure the best care for your items.

How do you determine the cost of a repair?

The cost is determined based on the complexity of the repair, the materials required, and labor involved. We always provide a detailed estimate before beginning any work to ensure transparency.

Do you offer mail-in repair services?

Yes, we offer a secure mail-in repair service. Simply send your item using our recommended packaging guidelines, and we’ll handle the rest. We’ll keep you updated at every step of the process.

How can I be sure my diamond or gemstone won’t be swapped?

We understand the sentimental and monetary value of your items. Our processes are designed to maintain utmost transparency. You can note any unique features of your gemstone before sending it in. Additionally, our facilities are under constant surveillance, ensuring the safety and integrity of your items.