We Service All Watch Brands
Swiss Watch Service
Why does my watch run fast?
There are a couple reasons why your timepiece gains time each day. Whether it has become magnetized over time, been dropped, or more importantly, is needs servicing. Bring your timepiece in for our watch maker to look it over for a free estimate.
Why does my watch run slow?
There are a few reasons why your watch may be running slow. A couple of the most common are that some sort of impact caused the dial to move and create binding on the digits and the other most important reason is that the movement needs servicing. To properly diagnose what is going on with your timepiece, bring it in for our watch maker to look it over for a free estimate.
How often does a watch need to be serviced and why?
How often: Like any high-precision instrument, a watch needs regular servicing to ensure that it keeps functioning perfectly. Proper servicing should be done every 3-5 years to ensure proper timekeeping of your timepiece.
Why: The components in your watch require regular attention. Similar to a care engine, certain parts need to be cleaned and re-lubricated to ensure they do not wear down so that more serious repair work isn’t needed in the future.
What does servicing a watch mean?
Servicing a watch is a process that is needed and required to keep your timepiece running properly and accurately. Servicing your watch should be done every 3-5 years. Our watchmaker will completely dismantle the watch and all of its components so they can be ultrasonically cleaned. Each component will then be inspected, lubricated, and meticulously put back together.
How does a watch become magnetized?
Nowadays with technology, we are surrounded by magnetic fields. Just think of all the smartphones, purses and briefcases w/ magnetic closures, and digital devices everywhere. It has become common for mechanical and automatic watches to become magnetized over time w/ the introduction of these technologies.
How to Manually Wind your Rolex
If the power reserve on your Rolex has run out, you can manually wind the watch to get it ticking again. Depending on the model, the power reserve on a Rolex watch can range from about 40 hours to about 72 hours. Note that most of Rolex watches have a screw-down winding crown to ensure the Oyster case’s water-resistance.
STEPS TO MANUALLY WIND YOUR ROLEX WATCH:
Unscrew the screw-down winding crown by turning it counterclockwise until it releases to position 1.
Turn the unscrewed winding crown clockwise 30 to 40 times to manually wind your Rolex and jumpstart the movement.
Always remember to screw the winding crown back into the case to position 0 to maintain your watch’s water-resistance.
With the movement wound, your Rolex watch should be running again. If you want your watch to continue running even while you’re not wearing it for extending periods of time, it may be worth looking into buying a watch winder.
Service Steps
Step 1: DISASSEMBLY
To begin we disconnect the bracelet from the watch case. After opening the case we remove the movement. Finally we completely take apart the case.
Step 2: Cleaning the Movement
After dismantling the movement, specially formulated solutions are used to ultrasonically clean each component.
Step 3: Replacement of Components (if needed)
Watch technicians carefully examine each component closely to identify which movement components need to be replaced. We only use genuine parts from authorised suppliers.
Step 4: Lubrication & Reassembly
Each of the movement’s functional components are carefully lubricated to operate with minimum friction and prevent wear. By doing this Watch Technicians can ensure that your timepiece continues to perform accurately.
Step 5: Timing Calibrations
With a frequency of 690,000 beats per day your timepiece’s balance wheel regulates the movement in the watch’s components. Watch Technicians precisely adjust the balance wheel, then electronically test the wheel’s timing accuracy. Finally over the following couple of days our experts closely observe and verify your watch’s performance.
Step 6: Refinishing the Case & Bracelet (Optional)
Watch Technicians bring the same keen eye for detail to service your timepiece’s case and bracelet as for the movement. After the initial cleaning, the case and bracelet of your watch are closely examined and any worn or damaged components replaced with genuine parts. To restore that beautiful lustre we ultrasonically clean and refinish your case and bracelet.
Step 7: Case Reassembly
With the utmost care Watch Technicians replace all the seals to guarantee the watch is waterproof.
Step 8: Waterproof Tests (Seal)
Rigorous testing is applied to the watch case to make sure it meets pressure resistance requirements. Watch Technicians perform a vacuum test, a compression test and a condensation test. This enables us to ensure that not even the most minute amount of water can breach the case.
Step 9: Final Quality Control
Watch Technicians perform thorough quality tests and checks all through the service process. For the final check we again confirm that your timepiece’s timing accuracy, power reserve and aesthetic appearance are correct and in line with the manufacturer’s specifications and the superb standard of quality one expects from Watch Technicians.
Free Estimates & Cleaning
All Watches
All Watches
Watch Technicians service procedure is designed to ensure that every watch that leaves our Service Center complies with its original functional and aesthetic specifications. We completely overhaul each movement, while restoring the lustre of the case and bracelet with a meticulous finish (optional by request).
In order to guarantee the level of quality and reliability you expect from a Watch Technicians’ service we thoroughly test accuracy, water resistance and water proofness throughout the process and again at the end.
Important: After the service and before you wear your watch for the first time it must be wound. Firstly locate the crown and unscrew it to the winding position, secondly turn it clockwise approximately 20-40 times – depends on the manufacture specifications. Finally it is vital that the crown is screwed back down against the case, this will guarantee the watch remains sealed against any leaks of water, air or dust.
Free Estimates & Cleaning
All Watches
All Watches
Watch Technicians service procedure is designed to ensure that every watch that leaves our Service Center complies with its original functional and aesthetic specifications. We completely overhaul each movement, while restoring the lustre of the case and bracelet with a meticulous finish (optional by request).
In order to guarantee the level of quality and reliability you expect from a Watch Technicians’ service we thoroughly test accuracy, water resistance and water proofness throughout the process and again at the end.
Important: After the service and before you wear your watch for the first time it must be wound. Firstly locate the crown and unscrew it to the winding position, secondly turn it clockwise approximately 20-40 times – depends on the manufacture specifications. Finally it is vital that the crown is screwed back down against the case, this will guarantee the watch remains sealed against any leaks of water, air or dust.
FAQ
Most frequent questions and answers
Most brands recommend average of about 5 years. This also depends on how often you wear your watch. is it your daily driver or in the safe or a weekend watch? The more you wear your watch the better for the mechanics, but we recommend every 4 years why wait to the last minute, if it’s worn and stored properly then you can wait 5 or 6 years, but your watch is like a car that needs oil change every so often, if you bring it to our Technicians you will receive a picture of the insides of your watch before and after service upon request. Please do so before work is done.
All brands. We are proud to say that our technicians are trained and certified to work on all watch brands and graduated from the best watchmaking schools in the country.
Yes. We are a professional watch company that handles your Timepiece in a responsible way, all our tools and machines are Swiss made, used by the Watch Brands themselves. We have Technicians on premises, A Watch Maker, A Jeweler and A Clock Master.
We do not ship your watch out, most companies advertise that they do watch repair but 90% of the industry ship out to a third party company and that results in the time and cost going up. The key benefits
- Cost
- Time frame
- We think this is the most important one – the communication with the Technicians. You can have a one on one with the Technicians that work on your watch and explain exactly what needs to be done.
All watch batteries while you wait about 10-15 minutes, we are located next to Dierbergs Markets so drop off your repair and walk next door for grocery shopping.
When you replace your watch battery you have to open the watch and that breaks the seal. So it’s important to seal your watch back to avoid moisture or water damage and that’s way many responsible stores or department stores say we have to ship your watch out. The worst thing you can do is open the watch and close it back without making sure the watch is sealed properly, that’s why many people these days get foggy glass or water inside their watch without knowing the reason behind it.
Every watch we open we make sure it’s sealed back correctly to avoid damaging your watch. We also follow the manufacturer’s guide lines with the necessary steps. We also include a free of charge 5 year battery guarantee, so you can replace your battery once a year with us. The same process every time, free of charge with peace of mind.
Absolutely our certified in house watch makers are trained to work on all swiss watches and this service typically takes about 2-4 weeks we follow all the steps necessary unless there is an exception will keep you updated and All our work comes with a warranty.
Depends on the type of crystal, mineral or sapphire and the shape, usually most of the time same day or while you wait, depending on stock.
5 Years, meaning all batteries changed under manufacture guide lines comes with 5 years guarantee meaning unlimited replacement for 5 yrs same process every time, usually battery will last about a 1-2 years depending on the watch and its use.
The best way for us to determine cost and time frame is by seeing your watch in hand, often watch owners are not exactly sure what repairs are needed.
No, all estimates are free for watches, jewelry and clocks.
Yes absolutely. Most while you wait. the most common ones are Citizen (Eco-Drive) and Seiko.
Absolutely, in Store we have a huge verity of genuine leather, stainless steel and rubber bands, free install on all our bands sold in store.
Services
Watch & Jewelry Repair Services
"Shadi and his crew are the only people in town I will trust. They are knowledgable, kind, and truly have a passion for watches. I have brought two Omega Seamasters to them for service. I had the first back in two weeks. The other was finished in a few days. Additionally, the quality of work they provide is second to none. As a collector with over a dozen pieces in my collection, having someone I can trust that is willing to talk to me on my level is very important."
Brandon Merz
Customer
"Shadi and his crew are the only people in town I will trust. They are knowledgable, kind, and truly have a passion for watches. I have brought two Omega Seamasters to them for service. I had the first back in two weeks. The other was finished in a few days. Additionally, the quality of work they provide is second to none. As a collector with over a dozen pieces in my collection, having someone I can trust that is willing to talk to me on my level is very important."
Brandon Merz
Customer
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