Most frequent questions and answers
All brands. We are proud to say that our technicians are trained and certified to work on all watch brands and graduated from the best watchmaking schools in the country.
Yes. We are a professional watch company that handles your Timepiece in a responsible way, all our tools and machines are Swiss made, used by the Watch Brands themselves. We have Technicians on premises, A Watch Maker, A Jeweler and A Clock Master.
We do not ship your watch out, most companies advertise that they do watch repair but 90% of the industry ship out to a third party company and that results in the time and cost going up. The key benefits
- Time frame
- We think this is the most important one – the communication with the Technicians. You can have a one on one with the Technicians that work on your watch and explain exactly what needs to be done.
All watch batteries while you wait about 10-15 minutes, we are located next to Dierbergs Markets so drop off your repair and walk next door for grocery shopping.
Usually depends on the watch and what the manufacturer requires. Normally we can replace the watch battery for a lower cost in 10-15 mins. This service comes with a 5 year warranty meaning unlimited replacements for 5 years. Same process every time you need a battery for that watch. Free of charge you can stop by once a year and get it replaced. Our services are here to prevent you shipping the watch out. We promise the highest quality service, with most done while you wait. This results in lower cost & faster service. Watch Battery Replacement.
Absolutely our certified in house watch makers are trained to work on all swiss watches and this service typically takes about 2-4 weeks we follow all the steps necessary unless there is an exception will keep you updated and All our work comes with a warranty.
Depends on the type of crystal, mineral or sapphire and the shape, usually most of the time same day or while you wait, depending on stock.
We are a professional watch company, we handle your watch and in a very responsible way, every watch is opened H2O test will be performed on all water resistance watches depth will be determined depending on the watch requirements, the worst thing you can do to your watch is opening and closing it without taking the proper steps and that results damaging your watch over time your watch over time from moist ,water ,dust and even air can dry the movement (mechanism) inside your watch, that’s what all watch Brands requires watch makers.
5 Years, meaning all batteries changed under manufacture guide lines comes with 5 years guarantee meaning unlimited replacement for 5 yrs same process every time, usually battery will last about a 1-2 years depending on the watch and its use.
The best way for us to determine cost and time frame is by seeing your watch in hand, often watch owners are not exactly sure what repairs are needed.
No, all estimates are free for watches, jewelry and clocks.
Yes absolutely. Most while you wait. the most common ones are Citizen (Eco-Drive) and Seiko.
Absolutely, in Store we have a huge verity of genuine leather, stainless steel and rubber bands, free install on all our bands sold in store.