Watch Repair in
The master watchmakers at Watch Technicians have over 80 years of combined experience repairing and restoring watches. From professional battery replacements guaranteed for 5 years, to complete watch restorations, we do it all. No job is too big or too small for our talented craftsmen. Stop by today for a free estimate.
Stop by one our our convenient locations, call us, or schedule an appointment. Watch battery replacements and watch band sizing/replacement while you wait.
Our commitment to quality and your satisfaction ensures you will leave with the perfect fit. Our watchmakers will answer any questions or concerns you have during your one-on-one consultation.
Not sure what’s wrong with your watch? Bring it to us, and we’ll be happy to inspect your timepiece and provide a cost and time estimate for free.
Or visit one of our convenient St. Louis watch repair shops.
We offer a 5-year warranty on all battery replacements. Usually a watch battery will last 1-2 years depending on the type of watch and daily use. If we change your battery and it goes out within 5 years, we will replace it for free. We ensure your watch is sealed properly and perform a free water-pressure test, just to be sure, all while you wait.
Accidents happen. Or maybe you just want a new watch band. We can repair your band or install your new one while you wait. We offer an extensive variety of watch bands and straps.
We can replace watch crystals (or watch glass) from high-end watches to vintage pocket watches to simple watches. We recommend switching to sapphire glass, since it’s scratch resistant.
Did you buy a new watch online and it doesn't fit the way you expected? Bring it for sizing while you wait. Our team will measure your wrist and size your watch to fit perfectly. And come to Watch Technicians for your next new watch! We offer a variety of watch types, brands, and styles.
To keep your timepiece running accurately, we recommend servicing your watch every 3-5 years. Our watchmakers will completely dismantle the watch, inspect and ultrasonically clean each component, ensure every piece is properly lubricated, and meticulously put it all back together.
After years of wear and tear, we can restore your watch to look like brand new again by replacing the glass, polishing the case, and polishing or replacing band.
How much will it cost to repair my watch? How long will it take?
The best way for us to determine the cost and time frame for repairing your watch is with an in-store one-on-one consultation. Stop by one of our two convenient locations, and we’ll be happy to provide a free estimate.
Do you offer a watch battery warranty?
Yes, we offer a 5-year warranty on battery replacements. Usually a watch battery will last 1-2 years depending on the type of watch and daily use. If we change your battery and it goes out within 5 years, we will replace it for free.
How often should I get my watch serviced?
Most manufacturers recommend you get your watch serviced every 5 years, but this depends on how often you wear your watch. Is it an every-day watch, a weekend watch, or a special occasion watch? Give us a call, and we’ll be happy to advise a service schedule based on the brand, model, and use.
What watch brands do you work on?
We can repair any brand or model of watch including: Jord, Bulova, Accutron, Victorinox Swiss Army, Citizen, Invicta, Coach, Gucci, Omega, Rolex, Seiko, Skagen, Tissot, Tag Heuer, Movado, Wittnauer, Citizen and more.
Do you sell watch bands and straps?
Absolutely. We offer a huge variety of genuine leather, stainless steel and rubber bands. Installation is free.
Do you work on swiss watches? What about pocket watches?
Yes, our certified in-house watchmakers are trained to work on all swiss watches, including pocket watches. This service typically takes about 2-4 weeks, since we follow all necessary steps to ensure your watch is perfectly calibrated. All work comes with a warranty.
Do you repair solar or kinetic watches?
Yes, most while you wait. We repair Citizen (Eco-Drive) and Seiko watches all the time.
Do you use an outside watch repair company?
No. Unlike jewelers and other watch repair stores, we service all watches in-house to ensure the highest quality and quickest turnaround time.
Why has my watch stopped?
Most likely, the battery needs to be replaced. Bring in your watch and one of our experienced technicians will be happy to provide a one-on-one consultation to identify the issue and keep your timepiece running properly.
Why is the seconds hand on my watch skipping several seconds at a time?
This is a battery end-of-life indicator. Watches with this feature have electronic circuits that detect when the battery voltage is getting low. Their circuitry makes the second hand move forward erratically to alert the wearer that it is time to replace the battery. Installing a new battery should restore the watch’s life so the second hand will advance normally again.
The seconds hand ticks back and forth, but doesn’t tell time. What is going on?
This may indicate the watch is functioning correctly electronically, but the mechanical portion is not. The watch movement most likely needs to be serviced. Although there are numerous conditions that cause this malfunction, it is usually corrected by complete maintenance service. If you have any questions or concerns about your timepiece, we offer free estimates and would love to have the opportunity to look over your watch for you to diagnose and repair any issues it may have.
The buttons on my watch won’t push in or pop out. Why?
This is a common problem indicating the electronic circuitry may have a defect. One of the factors that could cause this to happen can be explained using the principles of basic physics. Expansion occurs when there is an increase in temperature. In this case, the electronic circuit may have a bad contact or defect within. When the watch is off the wrist and at room temperature, all of the contact points and circuits function properly. However, when the watch is being worn, your body temperature might cause a slight expansion.
My watch alarm worked fine until the battery was changed. What happened? Can this be fixed?
Several factors can cause this problem. The most common explanation is that the alarm contact spring is not in the correct position. This is usually an easy fix. Bring your watch in for us to give you a free estimate for the repair.
I use the chronograph function on my watch and the battery life seems to last less than a year. What should I do?
Using the chronograph function often or leaving it running constantly will shorten battery life considerably. It is important to understand that more battery power will be required to enable all of the functions other than basic timekeeping. In fact, if left running for extended periods of time, electronic chronograph/stopwatch functions on some watches will stop running automatically. To conserve battery power, it is best to stop the chronograph function when the need for timing is completed.
How do I change my watch battery?
When you replace your watch battery, you have to open the watch and that breaks the seal. It’s important to seal your watch back to avoid moisture or water damage. That’s why many responsible jewelry stores and department stores tell you they have to ship your watch out. The worst thing you can do is open the watch and close it back without making sure the watch is sealed properly. If you don’t, it can cause foggy glass or allow water inside their watch. Every watch we open is sealed back correctly to avoid damaging your watch. We follow all manufacturer’s guidelines and procedures. We also include a 5-year battery guarantee, so you can replace your battery once a year with us if necessary, free of charge and while you wait.