About Us

Revive. Restore. Reimagine.

SERVICE

About Our Company

With over 80 years of combined experience, our talented team brings the best quality and service to our customers. Our dedicated team expertly evaluates each piece to ensure it’s looking its best and functioning properly.

Our experts continue to expand their knowledge in the industry, learning new processes and products as they become available.
We proudly serve the greater St. Louis area with exceptional service, unbeatable customer service and impeccable results that last.

Our friendly and knowledgeable staff is trained and experienced in working on virtually any type/brand of watch and jewelry and we continue to stay on top of new products, processes and trends within the industry.
If there is a way we can improve the services we provide you, we will!

11483 olive blvd, Creve Coeur MO 63141.
11483 olive blvd, Creve Coeur MO 63141.

Our Mission

Our Mission is to provide professional, quality services in a timely manner at affordable prices. We want you to feel confident that you’ve chosen to work with the best!

Our Vision

Watch Technicians does most of its repair services in-house. Our technicians will work one-on-one with you to assess your needs, determine a solution and send you off with a visually impressive and functioning piece. We want you to know that you have brought your valued possessions to a place that values YOU!

Our Value

If it’s broken, we want to fix it!
If it’s not the right size, we want to be sure it fits!
If it’s not in the best shape, we want to restore it to its original beauty!

Our Locations

Each store is staffed with some of the industry’s best jewelry repair and watch repair professionals who provide superior quality services.

FAQ

Frequently Asked Questions

What types of jewelry and watches do you repair?

We repair a broad range of jewelry items including rings, necklaces, bracelets, and earrings. As for watches, we handle everything from luxury brands to everyday wear watches. Whether it’s a simple battery replacement or intricate restoration, we’ve got you covered.

Do you provide a warranty or guarantee for the repair services?

Absolutely! All our repair services come with specific warranty. If there’s any issue related to our repair within this period, we’ll rectify it at no additional cost.

How long will my repair take?

The repair timeline can vary based on the nature of the issue. However, most repairs are completed within few hours or a few days, We’ll provide a more accurate estimate once we assess the item.

How do you ensure the quality of the repairs?

Our technicians undergo rigorous training and are certified by leading institutions. We use state-of-the-art equipment and genuine parts to ensure the highest quality of repair. Each item goes through a thorough quality check before being returned.

How long have you been in the watch and jewelry repair business?

We’ve been proudly serving our community with top-notch repair services for over 20 years. Our team combines decades of expertise to ensure the best care for your items.

How do you determine the cost of a repair?

The cost is determined based on the complexity of the repair, the materials required, and labor involved. We always provide a detailed estimate before beginning any work to ensure transparency.

Do you offer mail-in repair services?

Yes, we offer a secure mail-in repair service. Simply send your item using our recommended packaging guidelines, and we’ll handle the rest. We’ll keep you updated at every step of the process.

How can I be sure my diamond or gemstone won’t be swapped?

We understand the sentimental and monetary value of your items. Our processes are designed to maintain utmost transparency. You can note any unique features of your gemstone before sending it in. Additionally, our facilities are under constant surveillance, ensuring the safety and integrity of your items.